Terms & Conditions

Welcome to EBM. These Terms & Conditions govern your use of our website www.theebm.com and the purchase of our products. By accessing our website and placing an order, you agree to be bound by these terms.

Company Information
EBM is a reliable provider of electrical supplies for construction and machinery projects throughout Malaysia.
We serve consultants, contractors, engineers, and panel builders with reliable electrical solutions that meet quality standards.

Vision & Mission
Vision: To be the top center for electrical materials in the industrial and commercial sectors.
Mission: To provide dependable, effective, and competitively priced electrical products backed by knowledgeable technical support.

Use of Website
You agree to use our website only for lawful purposes and in a way that does not infringe the rights or restrict the use of the site by others.

Product Information
We make every effort to ensure product details, descriptions, and prices are accurate. However, errors may occur, and we reserve the right to correct them at any time without prior notice.

Orders & Payment
When you place an order, you agree to provide accurate and complete information.
All payments must be made in full before products are shipped. We accept various payment methods as stated on our website.

Shipping & Delivery
We aim to deliver your products within the estimated timeframes, but delays may occur due to unforeseen circumstances.
We are not liable for delays beyond our control.

Returns & Refunds
Please refer to our Return & Refund Policy for detailed information. Products must be returned in their original condition with proof of purchase.

Limitation of Liability
EBM will not be held responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

Changes to Terms
We may update these Terms & Conditions from time to time. Changes will be effective upon posting on this page.

Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Email: support@theebm.com
Phone: +6012 3456 7890